Employment

Special Projects + CRM Manager

OVERVIEW

A growing Reform synagogue on Manhattan’s Upper West Side, Stephen Wise Free Synagogue is committed to learning, worship, acts of lovingkindness and support for Israel. It was the first synagogue in the world to install a woman rabbi, the first in New York to open an on-site homeless shelter, and one of the earliest adopters of livestreaming technology. Through its nursery/pre-K Early Childhood Center and Religious School, it fosters the Jewish identities of some 300 children every year and it engages congregants of all ages through learning, social action and community service.

The special projects and CRM manager will play a crucial role in supporting Stephen Wise’s member retention, engagement and fundraising efforts by working with the membership department and others to acknowledge and provide exceptional customer service to the synagogue’s congregants. In addition, the special projects and CRM manager will focus on the implementation of the Salesforce CRM; manage all board and executive committee meetings; play a key role in administering High Holy Day ticketing; and address inquiries pertaining to special events, rentals, and Westchester Hills Cemetery. This position entails supporting communal events. Attendance at High Holy Days and other holiday events, as well as once-a-month Shabbat services — rewarded by compensatory time-off.

Reporting directly to the director of membership engagement, this individual must be an excellent communicator; comfortable working both individually and as part of a team; and able to balance a diverse workload. The ideal candidate must have a commitment to advancing Jewish life, strong written and oral skills, facility with CRM and database technology, agility with Microsoft Office suite, a congenial personality, excellent judgment, and commitment to maintaining a high level of confidentiality. This role is significant to the synagogue’s success and provides an extraordinary opportunity for the right person to join us in setting a course for excellence and advancing professionally.

Salary Range: $60,000–$70,000 per year, commensurate with experience.

Benefits include vacation/paid time off (vacation, holidays, sick days, and parental leave); full health insurance coverage; eligibility to participate in vision/dental plans, flexible spending accounts for commuter, dependent care, and medical expenses, and 403(b) retirement plan; and long-term disability and life insurance coverage.

KEY RESPONSIBILITIES

• Supports member engagement programs and fundraising efforts.
• Prepares acknowledgment letters for donations.
• Responsible for integration of Salesforce CRM in all departments of the synagogue.
• Maintains database including input of membership applications and profiles.
• Serves as ticketing manager for High Holy Day services and manages and prepares Memorial Book.
• Primary manager of administrative matters for board and annual meetings.
• Event and meeting coordination.
• Act as liaison between Westchester Hills Cemetery manager and the synagogue.
• Other duties as assigned. 

QUALIFICATIONS

• Bachelor’s degree required.
• Strong related experience and a commitment to advancing Jewish life, ideally having worked in an exceptionally busy nonprofit environment.
• Acute attention to detail and organizational abilities; a collaborative spirit and ability to manage multiple concurrent projects.
• Knowledge of Salesforce CRM.
• Excellent written and verbal communication skills.
• A commitment to maintaining strict confidentiality.
• Willingness to learn.

Applicants should send their resumes with a cover letter to membership@swfs.org.

Marketing Copywriter + Coordinator

OVERVIEW

Stephen Wise Free Synagogue is seeking an excellent writer to help craft marketing messaging and execute the organization’s communications strategy.

A growing Reform synagogue on Manhattan’s Upper West Side, Stephen Wise Free Synagogue is committed to learning, worship, acts of lovingkindness and support for Israel. It was the first synagogue in the world to install a woman rabbi, the first in New York to open an on-site homeless shelter, and one of the earliest adopters of livestreaming technology. Through its nursery/pre-K Early Childhood Center and Religious School, it fosters the Jewish identities of some 300 children every year and it engages congregants of all ages through learning, social action and community service. The synagogue’s recently launched Amplify Israel initiative seeks to grow support for the Jewish homeland through educational programs, grassroots initiatives, public relations campaigns and new media efforts.

The marketing copywriter + coordinator will be responsible for writing compelling copy to market a variety of synagogue programs and events and helping to execute the synagogue’s communications strategy and marketing campaigns. This in-person position will report directly to and support Stephen Wise’s director of communications, Ryan Greiss, and work very closely with senior staff members, including clergy and educators, and coordinate with vendors and freelancers including graphic designers, video and audio producers, photographers, PR consultants, printers, web developers, and more.

Candidates must be excellent copywriters; comfortable working both individually and as part of a team; and able to balance a diverse workload, while remaining extremely detail oriented. The ideal candidate is a very strong writer and editor; is extremely organized; has some experience with email marketing and social media platforms and is keen to learn valuable new skills; and is excited to tell the Stephen Wise story. Knowledge of Jewish culture and religious traditions and institutions is a plus.

Salary range: $50,000–60,000 per year, commensurate with experience.

Benefits include vacation/paid time off (vacation, holidays, sick days, and parental leave); full health insurance coverage; eligibility to participate in vision/dental plans, flexible spending accounts for commuter, dependent care, and medical expenses, and 403(b) retirement plan; and long-term disability and life insurance coverage.

KEY RESPONSIBILITIES

• Compile, edit, and write copy for marketing emails, event blurbs, social media posts, articles and other marketing collateral
• Coordinate across multiple departments to compile information necessary for marketing
• Make website updates as necessary and manage web calendar
• Create and schedule mass emails and social media posts
• Attend Stephen Wise programs and events as needed
• Other duties as assigned

QUALIFICATIONS

• Bachelor’s degree required
• Exceptional writing skills and a keen eye for editing
• Meticulous attention to detail, especially for dates and spelling
• Excellent communication and organizational abilities; a collaborative spirit and ability to manage multiple concurrent projects
• Experience with MailChimp and WordPress and design sensibility / basic graphic design skills is a plus, but not required
• Contextual knowledge of Jewish culture and religious traditions, especially surrounding holidays is a plus

APPLICATION REQUIREMENTS:

• Cover letter: Applicants should send their resumes with a cover letter to marketing@swfs.org
• Practical exercise: Applicants will be asked to participate in a short practical exercise to assess their skills